(4.6 / 5)6+ Ratings

Danby Reviews

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Overall Rating

4.6
6 Reviews
  • 561%
  • 439%
  • 30%
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  • 10%

About Danby

Danby.com is the official website of Danby, a company that specializes in creating appliances to fit your space and your every move. They offer a range of products including microwaves, freezers, wine and beverage centers, and small space living solutions. They are known for their refrigeration and specialty appliances. The website also provides support for their products, including product registration and parts finder. They are committed to delivering high-quality appliances and ensuring customer satisfaction.

Danby Pros & Cons

Pros of Danby Appliances:

  • Cost Savings: Refurbished appliances from Danby are generally priced lower than brand-new counterparts, offering significant cost savings.
  • Reduced Environmental Impact: Purchasing refurbished appliances contributes to sustainability by reducing waste and lowering greenhouse gas production.
  • Rigorous Testing and Warranty: Reputable retailers like Danby ensure each unit undergoes rigorous testing and often comes with warranties, providing peace of mind.

Cons of Danby Appliances:

  • Cosmetic Imperfections: Refurbished appliances may have minor cosmetic damages such as dents or scratches.
  • Limited Availability: Refurbished stock may be limited, requiring flexibility in model or feature selection.
  • Potential for Older Models: Refurbished appliances might be slightly older models, lacking the latest features or technology.
  • Customer Service Issues: Many consumers have reported poor customer service experiences, including delayed responses and unhelpful support.
  • Quality Concerns: Some users have experienced defective products and high electric bills with Danby appliances.

Additional Considerations:

  • Source and Reputation: Opt for a reputable retailer like Danby Appliances to ensure a positive buying experience.
  • Warranty and Return Policy: Always inquire about the warranty and return policy for refurbished appliances to address any issues.

Overall Rating: Danby has a 1.7-star rating based on 84 customer reviews, indicating that consumers are mostly dissatisfied with their products and services.

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Danby Customer Reviews (6)

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Robert Pritchett
Robert Pritchett
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Jul 15, 2024
Camden Farrell
Camden Farrell
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Jul 15, 2024
Julia Koenig
Julia Koenig
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Jul 15, 2024
Hollie Stephens
Hollie Stephens
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Jul 15, 2024
Summer Barnes
Summer Barnes
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Jul 14, 2024
Valgarður Marteinsson
Valgarður Marteinsson
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Jul 11, 2024

Danby Customer’s Q&A

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Danby Features and Benefits

Here are some key features and benefits of products on danby.com:

  • Portable Air Conditioners: These devices are designed to be easily moved from one room to another. They come with wheels or handles, so you can effortlessly transport them wherever you need a breath of fresh, cool air. They are super easy to set up and are designed to be energy-efficient. They have adjustable thermostats and timers, so you can fine-tune your cooling needs and save on energy costs. Most models come with various operating modes, including fan-only, dehumidification, and some even offer heating capabilities.

  • Ranges: Important features include the number and type of burners, convection oven capability, self-cleaning options, storage drawers, and smart technology integration.

  • Ice Makers: Small, convenient, attractive, and energy efficient, Danby ice makers are a wonderful convenience for families and party enthusiasts alike.

  • General Features: The North American in-house design team is continually focused on bringing customers the most thoughtfully designed and high-quality appliances. The vast supply chain network ensures Danby can deliver its household appliances internationally on time and with ease. The products are durable and reliable.

Danby Pricing

Here are some prices found for products on danby.com:

  • Contemporary Classic and Contemporary Classic Pedestal are priced at $99.99 each.
  • Danby 0.4 cu. ft./12L 4 Slice Countertop Toaster Oven in Stainless Steel is priced at $69.99.
  • Danby 0.7 cu. ft. Countertop Microwave in Black is priced at $89.99.
  • Danby 0.7 cu. ft. Countertop Microwave in Stainless Steel is priced at $95.99.
  • Danby 0.9 cu. ft. Countertop Microwave in Black is priced at $109.99.
  • Danby 0.9 cu. ft. Toaster Oven with Air Fry Technology in Stainless Steel is priced at $149.99.
  • Danby 1.1 cu. ft. Countertop Microwave in Black and Danby 1.1 cu. ft. Countertop Microwave in White are priced at $119.99 each.
  • Danby 1.4 cu ft. Countertop Microwave in Black is priced at $169.99.
  • Danby 1.4 cu. ft. Over The Range Microwave Oven in Stainless Steel is priced at $399.99.
  • Danby 1.6 cu. ft. Compact Fridge in Black is priced at $179.99.

Please note that these are the Manufacturer's Suggested Retail Price (MSRP) and actual prices may vary. For the most accurate pricing, please visit the official website.

Payment Method

Danby.com accepts the following methods of payment:

  • American Express
  • Visa
  • Master Card

These are the primary payment methods accepted on the Danby website. It's always a good idea to check the website for the most up-to-date information. If there are any concerns about payment methods, reach out to Danby's customer service at onlinesalesus@danby.com. They will be able to assist with any payment-related inquiries. Remember, it's important to ensure that all payment information is accurate to avoid any potential issues with the transaction. Happy shopping!

Danby FAQs

FAQ

Danby Alternatives

Here are some alternatives to Danby.com:

  1. Whirlpool
  2. Maytag
  3. Dantherm Group
  4. Bradley Refrigeration
  5. Dawlance
  6. Amica
  7. Giant Tiger
  8. Hatco

These brands offer similar products and services as Danby. They are all well-known in the home appliance industry. Each brand has its own unique features and offerings, so it's worth checking out each one to see which best suits your needs. Remember, it's always a good idea to compare features, prices, and reviews before making a purchase.

FAQ

How To Open A Danby Account?

To open an account on Danby.com, follow these steps:

  • Launch the Danby Smart Home app or visit the Danby website.
  • Register an account. Registration can be done using either an email address or a mobile number.
  • Activate the account through the link sent to the registered email.
  • Log in to the account using the registered email address and password.
  • Once logged in, users can choose 'Add Device' to connect their Danby appliances to the account.

Remember, the account gives users remote access to their devices, enhancing the convenience of using Danby products. For any assistance, users can reach out to Danby's customer service at onlinesalesus@danby.com.

FAQ

Danby Return Policy?

The return policy for Danby.com is as follows:

  • Standard Product Return Period: Danby accepts all product returns within the standard product return period. This includes:

    • Seven (7) days for damaged product after date of delivery (package damage).
    • Seven (7) days for ordering the incorrect model and requires a replacement.
    • Thirty (30) days for customer remorse after the date of delivery.
    • Thirty (30) days if the wrong product was shipped from Danby.
    • Sixty (60) days for concealed damage or defective product.
  • Non-Standard Product Return Period: If a product is damaged or defective after the sixty (60) days of purchase or delivery, whichever is later, the product will be handled based on its warranty. Danby will not accept consumer product returns for customer remorse thirty (30) days after purchase or delivery, whichever is later. Danby will not be responsible for any fees related to Product Returns after the Standard Product Return Period.

  • Return Shipping: The consumer is responsible for all product return shipping carrier fees, except if the unit is defective, or if the wrong product is shipped. Danby will cover the return shipping costs directly within a 7 day window when the consumer product was delivered broken, damaged or Danby shipped the wrong product. The consumer will be responsible for all product return shipping carrier fees relating to damage through transportation, buyer’s remorse or if the consumer ordered the incorrect model and require a replacement. A 25% restocking fee will apply.

For assistance obtaining a Return Authorization (RA), arranging return shipping or if there are any concerns about the product within the warranty period outlined above, please email onlinesalesus@danby.com and a member of the Danby team will be able to assist.

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